AT&T CZ GCSC - Network Operations Specialist in Brno, Czech Republic

The role entails management support for major international customers. This includes fault resolution and escalation of faults to management.

Roles and Responsibilities:

∙ Management support for major international customers.

∙ Fault resolution and escalation of faults to management.

∙ Backup solutions, configuration of ACL’s, troubleshooting COS issues a

∙ Routing /switching, and troubleshoot routing issues

∙ Follow defined processes

Key Competencies and Skills:

• Excellent communication skills (verbal & written)

• Ability to work well under pressure, multi-task, set priorities and make well-considered decisions

• Assertiveness

• Drive, enthusiasm, initiative, commitment and self-motivation

• Resourcefulness and flexibility

• Ability to work well in a team and as an individual when required

• Interface effectively with all levels of management both internally and externally

• A desire to learn new skills

• Trust and integrity

• Take Ownership and Accountability

Education and Qualifications:

• Skill expectations 1+ years’ experience of the networking services

• CCNA certification or knowledge - Candidates with no CCNA will only be considered when able to demonstrate relevant Network Operations Centre experience