AT&T Network Service Specialist in Brno, Czech Republic
The Network Service Specialist provides support to AT&T vendors working in the filed on cell sites, RAN support.
Roles and Responsibilities:
Create tickets and document all vendor activity into the internal NFSD system.
Run pre and post health checks for all equipment co-located at a cell site.
Work with AOTS-CTS system to suppress alarms on sites during the planned maintenance work.
Lock and unlock technology (radios etc.) on both UMTS and LTE.
Troubleshoot any new alarms created by vendors while working on a cell site.
Close cooperation with other AT&T departments
Key Competencies and Skills:
Fluent in spoken and written English.
RAN experience is an advantage.
Knowledge of 2G, UMTS and LTE is an advantage.
CCNA is an advantage.
Education and Qualifications:
College degree preferred
24/7 support team, 3 shift model, regular night and weekend shifts.