FNZ Production Support Developer in Brno, Czech Republic

The role involves working closely with Production Support Analysts to advise on issues and to find resolution to incidents raised in the live environment.

The role requires a strong understanding of all platforms, operational processes and infrastructure and an ability to work with all areas of the business. Time management and working to deadlines is a key part of this role.

Interaction with other areas of the business on non-production items will also be required from time to time, such as testing, project support etc.

Specific Role Responsibilities

  • Incident management - identification and resolution

  • Root cause analysis and advice

  • Production monitoring - advise on suitability and maintenance

  • Execute best practice with regards development

  • Take an active role in understanding the business domain to facilitate incident management

  • Strict adherence to agreed standards and processes specifically SDLC, etc

  • The completion of agreed training/self-improvement activities in line with agreed career development plan.

  • Delivery of agreed outputs within agreed timeframes or the successful negotiation of new time frames.

  • Participation in team activities

  • Actively seeking opportunities to provide assistance to peers.

  • Actively identifying and promoting opportunities for application efficiency improvements or performance improvements.

  • University degree in IT, mathematics, economics, engineering or other (at least Bachelor’s degree)

  • English on communicative level

  • Advantage: experience with Microsoft .NET development products, including C#, ASP.NET, VB.NET and SQL Server

  • Experience with web development is an advantage

  • Ability to learn quickly in a dynamic fast-paced industry

  • Confident, passionate about creating innovative solutions for customers

FNZ is the market leading provider of technology and administration services to major financial institutions in the platform and wealth management sectors across the globe. We partner with life companies, banks, asset managers and discretionary wealth managers to enable them to develop and distribute financial products and services to their customers across all major distribution channels.

FNZ has a strong blue-chip customer base including Standard Life, Axa Wealth, JP Morgan, HSBC, AMP, National Australia Bank, Bank of New Zealand, Friends Life, UBS, Zurich Financial and Close Brothers Asset Management. It has helped these customers grow to almost £50 billion of platform assets in aggregate. FNZ now employs over 700 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Wellington and Sydney.


  • Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;

  • Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority;

  • We provide significant financial rewards for high performing individuals; and

  • We provide global career opportunities for our best employees at any of our offices in the UK, Czech Republic, Australia or New Zealand.

ID: 2017-2418

External Company URL: http://www.fnz.com/