ADP Data Management Specialist in Prague, Czech Republic

Job Responsibilities:(Description)

I. Overview: The ADP GlobalView Service Organization is committed to providing World Class Service to all clients by hiring, developing and retaining qualified service professionals, by treating each client contact as a service opportunity and by delivering outstanding service and product leadership. As a member of our new Centralized Technical Support team, the Data Management Specialist will be responsible for dealing with payroll independent technical issues, supporting Client Service Application Services and Operational teams in compliance with ADP resolution processes and methodology. II. Responsibilities: 1. Monitor our clients’ master data flow (to SAP) and upload data according to GlobalView standards or client specific processes. Investigate rejections and take ownership for corrective actions, internally and with clients. 2. Analyze, test and troubleshoot non payroll technical issues submitted through SAP CRM in a timely manner 3. Contribute to maintain and enhance technical solutions in the cluster of countries and proactively support Application Services and Operational teams in their daily tasks, including but not limited to:

  • Client specific inbound/outbound interfaces: monitoring, troubleshooting and writing specifications

  • Connectivity with partners (Ancillary Services) and HCM connectors (WorkDay, SuccessFactors)

  • Monthly upgrade process of SAP HR (Support Pack), ad hoc application of OSS notes

  • Set up, develop, correct reporting solutions based on specific programs or GV Reporting platform

  • Support regular and ad hoc Data Migration activities in monitoring logs, fixing bugs and taking actions for enhancement

  • Support testing activities and program debugging when appropriate 4. Develop, maintain, optimize reconciliation tools based on macros 5. Coordinate issue resolution with clients and other teams (Application Services, Product, Developers, Basis…)

  1. Contribute facilitating technical knowledge sharing across EMEA Application Services teams
Experience, Skills, Academic

III. Qualifications: We are looking for:

  • Strong PC skills, advanced in MS Excel, Macros and VBA

  • Strong interest in programming knowledge: ABAP, C++, SQL

  • User or customizing knowledge SAP modules is a plus: SAP HR (PA, OM, TM, PY…), FI-CO

  • Excellent troubleshooting / problem analyzing and solving skills

  • Very good command of English (oral and written), French is a plus but not required

  • Very good verbal and written communication skills, client service orientation

  • Team player, ability to work in a team environment and willing to improve processes

  • Motivation, sense of initiative and enthusiasm are key for success!

Requisition #: 94441

Job Title: Data Management Specialist

Country: Czech Republic

State: Prague

City: Prague

Employment Status: Permanent - Full Time

Job Category: Client Service

Area of Interest: Payroll Support

Locations: Czech Republic, Prague