Concur Junior Implementation Project Manager in Prague, Czech Republic
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Junior Implementation Project Manager
Job ID #: 16362
Location: Czech Republic-Prague
Functional Area: Implementation & Consulting
Department: Global Services–Implementation EMEA
Position Type: International Full Time
Education Required: Degree Preferred
Experience Required: Experience Required
In this role of Associate Implementation Project Manager / Functional Consultant, you will be part of the wider project implementations team, in a dynamic and growing environment, to help our customers start or continue their Concur experience. In this role, you would be dealing with the transactional aspects related to the implementation projects, but the affinity for technology is implied.
As an Associate Implementation Project Manager / Functional Consultant, you would be responsible for the delivery of small-size add-on projects for existing Concur customers. You will handle the configuration of a customer’s specific environment as well as all client functional knowledge transfer. Overall, you would be responsible for managing the project deliverables, by coordinating the internal Concur Resources and client‘s requirements within the defined implementation methodologies and timelines.
The ideal candidate for the Associate Implementation Project Manager / Functional Consultant role is required to be already living in the Czech Republic and to consider a relocation to the Capital City, Prague, or to be already located here.
Ideally, the Associate Implementation Project Manager should start in the new role on the 1st of Jan 2018.
Manage the delivery of small-size add-on projects for existing Concur customers within the defined implementation methodologies and timelines – organize project calls, understand and analyze client business requirements providing guidance on optimal configuration options to meet client needs, manage third-party and Concur integrations, train clients and prepare deployment of service to employees
Manage the expectations of the client (internal and external) with regard to project objectives, deliverables, timeframes, etc. by understanding the key business drivers and their prioritization
Successfully manage high number of small projects running simultaneously, ensuring issues are addressed
Enabling additional products and services for Concur customers, like ExpenseIt, TripLink, Audit etc.
Gather functional and business requirements from client and translate into a functional hosted solution design according to client needs and scope of Concur products/services and configure parts of the core system or additional modules as per project scope and business requirements
Complete project milestones and follow Business process flows, time tracking and transition for the client to their live environment.
Education, Experience & Training required:
Fluency in English; German, French Italian, Spanish speakers would have a considerable advantage
Minimum 1 year of experience in a related client-facing role, such as implementation, or project coordination, or customer support
Successful experience working directly with customers, B2B or B2C
Excellent, effective verbal and written communication skills, including persuasion and documentation skills
Ability to plan, organize, prioritize and manage workflow to meet the deadlines
Open-minded and capable of establishing excellent cooperation with other business partners (internal/external)
Willingness to learn and develop further; adaptable to change
Experience in Finance or Travel industry (T&E), or customer support; previous experience in ERP or HR is a plus
Knowledge of software design theory and current practices or finance cycle is highly appreciated; affinity for technology
What we offer?
Concur’s culture is dynamic, fun and friendly where intelligence and creativity can shine within an innovative technical environment. With a core value of “Hire, Develop and Reward Great People”, we offer competitive salaries, bonus plan, pension, health, disability coverage, subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice.