J&J Family of Companies Cash Collection & Credit Management Representative with English in Czech Republic

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Cash Collections and Credit Management Representative with English

Location: Prague


  • Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation

  • Selected Account Receivable tasks

  • Selected Credit Management tasks

  • Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary

  • Produce routine reports and make summaries for SSC and affiliate management

  • Meet dashboard metrics related to Cash Collection

  • Perform all I2C procedures as required, in a timely manner


  • Establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters related to past due receivables. The objective is to keep DSO as low as possible

  • All contacts with customers have to be documented in the system

  • Follow up identified issues

  • Timely and accurate reporting


  • Strong communication skills on the phone combined with customer and service orientation

  • Experience in a similar job in finance / accounting / customer service environment

  • Independent worker, requiring only occasionally supervision

  • Ability to solve difficult situations using own judgment and sense of initiative

  • Eye for detail

  • Strong analytical and communication skills

  • Fluency in English and selected cluster language

    We offer:

  • A challenging and interesting job in one of the biggest global healthcare companies

  • Extensive long-term opportunities for personal and professional development

  • Healthy and active work environment

  • Competitive salary based on experience and comprehensive benefits package:

  • 5 weeks of vacation, Home office, Flexible working hours, Sickdays, Notebook

  • Meal vouchers, Flexi Passes, Referral Award, Life and accident insurance, MultiSport Card

  • Contribution for: Prague public transportation, language study, illness leave, Pension contribution,

  • Refreshment in the workplace, Free sport activities, Corporate events

The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits.

Primary Location

Czech Republic-Prague-


JNJ Global Business Servi (7761)

Job Function

Accounts Receivable

Requisition ID