J&J Family of Companies Training Specialist in Czech Republic

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Training Analyst

Location: Prague

Full time unlimited contract

Training Analyst is responsible for executing the training strategy and content for the EMEA Global Services organization. This role implements the defined curriculum for the organization and takes full responsibility of effective knowledge sharing across J&J EMEA GS organization.

The Training Analyst will also ensure all stakeholders in the J&J EMEA GS organization are fully informed, educated and trained on the relevant services, processes, policies, technologies and data needs in region and globally. The analyst will be responsible for tracking compliance to curriculum requirements.

Responsibilities:

  • Build and deliver training for J&J EMEA Global Services (GS).

  • Coordinate regional/local training for J&J EMEA GS employees and contractors.

  • Partner with content SMEs across J&J EMEA GS to build new training content and/or update existing materials.

  • Apply and execute the policies, procedures and management metrics to control and monitor J&J EMEA GS training performance and effectiveness.

  • Continuously improve training and performance support materials as needed.

  • Support the J&J EMEA GS functional training infrastructure

  • Cooperate with J&J GS Training teams from other sites to ensure global consistency of materials.

  • Act as an ambassador for our internal customers, and ensure end user/customer feedback and suggestions for improvement are incorporated into enhancement efforts.

  • Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role.

Qualifications

  • 5+ years of experience in training design, development and/or delivery

  • Experience using content authoring tools

  • Experience in instructional technologies including learning management and/or content management systems

  • Knowledge of training measurement analytics tools, methods and processes

  • Strong customer service and relationship management

  • Communication planning and delivery

  • Job analysis and skills assessment

We offer:

  • A challenging and interesting job in one of the biggest global healthcare companies

  • Extensive long-term opportunities for personal and professional development

  • Healthy and active work environment

  • Competitive salary based on experience and comprehensive benefits package: 5 weeks of vacation, Home office, Flexible working hours, Sickdays, Notebook, Meal vouchers, Flexi Passes, Referral Award, Life and accident insurance, MultiSport Card, Contribution for: Prague public transportation, language study, illness leave, Pension contribution, Refreshment in the workplace, Free sport activities, Corporate events

Primary Location

Czech Republic-Prague-

Organization

JNJ Global Business Servi (7761)

Job Function

Training & Development

Requisition ID

1700172913W