IBM Computer Operator 1st level support with French in BRNO, Czech Republic

Job Description

Are you looking for more than just one specialty? Do you want to find your comfort place among IT technology? Or are you skilled and want to gain more knowledge?

This is it. #UNIX #Windows #Applications #Databases #SAP #Storage #Tivoli

Your future made with IBM.

Computer operator is role where you can apply, develop or gain skills in a lot of platforms and in lots of ways. You will be in touch with UNIX, Windows, Applications, Databases or even SAP. In future gained overview will enable you to choose from wide variety of senior roles focused on certain technology or make your way up to senior positions with multiplatform orientation.

In IBM Global Delivery Services Centre you will be a part of Command Center. Their role is essential for clients of our clients in areas as banking, telecommunications, transportation and much more. Imagine someone cannot buy a ticket online or his/her bank application is not working. You will be the one who let people live in casual way without uncomfortable experience.

Your day to day activities will include:

  • Monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi-vendor environment

  • Analyzing first level problems for all systems, resolving and supporting the Systems Management

  • Performing batch management

  • Alert Management

  • Incident Ticket Management - routing more complex problems to appropriate support groups

  • Escalation initiating and tracking

  • Perform basic problem determination on system and components

  • Restart failing components (OS, hardware & applications)

  • Perform system recycles


  • Overview of system administration (Linux, UNIX, Windows)

  • Overview of networking

  • English: Fluent

  • French: Intermediate

Please be aware we work in 24/7 shift environment

Please, take in consideration, that should your application be successful, our recruiters will contact you within 14 days.

Required Technical and Professional Expertise

High School Diploma/GED

At least 6 months experience in General IT skill

English: Intermediate

French: Intermediate

Preferred Tech and Prof Experience

Bachelor's Degree

At least 1 year experience in General IT skill

English : Fluent

French : Fluent

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.