CA Technologies Engineer, SaaS Ops & Delivery in Prague, Czech Republic

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

As a SaaS Systems Engineer you will be responsible for managing SaaS Application running in parallel up to 4 highly available and across geographically different datacenters. You will ensure that availability, scalability and uptime requirements of Applications are clearly understood and addressed. Preserve the integrity and design of application and product to support mission-critical service offered to customers necessary for business operations. Under minimal supervision, produce deliverables in alignment with overall Transformation program demonstrating mastery skills in area of sub specialization.

  • RESPONSIBILITIES*

  • Provide service to SaaS Services by providing proactive knowledge and acting as an escalation point for Network Operations, Service Support, and Service Delivery. Resolve issues & incidents within SLA.

  • Proactively work with vendors & providers on issues identified in products and chase issues until successful resolution.

  • Independently implement approved medium and large scale projects that align towards service and departmental goals.

  • Manage delivery of solution within area of specialization, or independently design and implement complex solutions.

  • Manage the timely resolution of issues within work stream.

  • Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.

  • Liaise with company's database, Network/Systems & NOC teams for prompt rectification of any problems or emergencies.

  • Provide guidance and support to the enterprise; act as single point of contact Applications Operations related issues.

  • Recommend and execute modifications to application infrastructure in order to improve efficiency, reliability, and performance.

  • Implement automation for Application deployments.

  • Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.

  • Recommend and execute modifications to database infrastructure in order to improve efficiency, reliability, and performance.

  • REQUIREMENTS*

  • Typically possess Bachelor’s Degree or global equivalent in Computer Science. Master's degree or global equivalent is preferred.

  • Possess knowledge of operating systems (e.g. Linux, UNIX, Windows)

  • Experience with AWS and OpenShift preferred

  • Knowledge of application servers (Weblogic, Websphere, Jboss, Tomcat etc.)

  • Experience with Scripting (Shell, Python, Perl)

  • Understanding of databases (Oracle/MSSQL) and basis troubleshooting

  • Hosting experience with multitier application is advantage

  • Preferred candidates will speak good English

If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong. At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.

Learn more about CA Technologies and this opportunity now at http://ca.com/careers

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./