Citi Senior MME Relationship Manager in Prague, Czech Republic

  • Primary Location: Czech Republic,Prague,Prague

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17081028


Position Objective:

Responsible for own customers porfolio, x-sell and Business development. Responsible for maximization of revenues, returns, customer acquisition and activation with focus on large MME companies and high revenue/large credit ticket & complex transactions.

Principal Responsibilities/Accountabilities:

  • Customer acquisition, activation, x-sell, revenue and returns maximization with focus on large MME companies and high revenue/large credit ticket & complex transactions.

  • Maintain frequent contact with customers (frequency to be based on customer size and risk profile). Understand the nature of customer's business, and keep abreast of latest developments in the company/ industry.

  • Understand the needs of the customers and advise them on appropriate product solutions. Involve product sales teams when appropriate.

  • Propose suitable product solutions including financing for the customer, negotiate pricing and conditions to ensure adequate risk/reward.

  • Prepare credit packages, work closely with Credit team for approvals.Deliver Annual Review packages. Fullfil the EW function through calling as per the calling grid, gathering of EW signals. Keep sound quality of own credit portfolio.

  • Ensure adherence to Citibank Credit policies,procedures, programs and best practices. Maintain strong and solid control environment. Act as per the AML and KYC policies of Citibank,deliver all required AML and KYC documents on time.

  • Maintain the portfolio to meet revenue target and full satisfaction of the customers. Act as a contact point for the customers product / credit needs.

  • Provide active feedback on emerging product needs of customers, competitive practices, and ideas on process/product improvement.


The role is a ‘Controlled function’ CF as defined by the Central Bank Reform Act 2010 and European Central Bank (Single Supervisory Mechanism) Regulations 2014 (and related regulations and guidance).

Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation

• Financial soundness

• Competence and capability

In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.

By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.

Required education:

  • University degree

Required skills:

  • Sales, presentation and communication skills. Focus on first class service quality.

  • Excellent knowledge of banking products and bank rules.

  • Interpersonal skills needed for coordinating across various departments to deliver a solution to the customer.

  • High level of self-motivation.

  • Flexibility and ability to work under pressure. People Management experience desirable.

  • Must have Czech or Slowak language knowledge and Czech market experience

Required experience:

  • Minimum 4 years of banking experience

  • Minimum 3 years of direct exposure to the corporate customers of the bank and credit as well as market risk