J&J Family of Companies Cash Collection & Credit Management Representative in Czech Republic

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is β€œto be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Cash Collection and Credit Management Representative with English

Location: Prague

Full time, maternity leave cover

Are you interested in finance and communication at the same time? Do you speak English and are you really confident in talking to English native speakers on daily basis? Are you looking for a stable job? – YES, YES, YES?! So if you want to join fast growing company, international environment and friendly team to start your career - simply apply!

What will be your daily responsibilities?

  • Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation

  • Selected Account Receivable tasks

  • Selected Credit Management tasks

  • Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary

  • Produce routine reports and make summaries for SSC and affiliate management

  • Meet dashboard metrics related to Cash Collection

  • Perform all I2C procedures as required, in a timely manner


  • Establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters related to past due receivables

  • All contacts with customers have to be documented in the system

  • Follow up identified issues

  • Timely and accurate reporting


  • Proficient in English (both written and spoken)

  • Strong communication skills on the phone combined with customer and service orientation

  • Experience in a similar job in finance / accounting / customer service environment

  • Independent worker, requiring only occasionally supervision

  • Ability to solve difficult situations using own judgment and sense of initiative

  • Eye for detail

  • Strong analytical and communication skills

In return we would like to offer you:

  • Interesting job in a prestigious international healthcare company

  • Friendly and supportive team members and management

  • Many opportunities to participate on different projects and drive our growth further

  • Competitive salary based on experience, annual bonus and comprehensive benefits package such as 5 weeks of vacation, Home office, Flexible working hours, Meal vouchers, 8 weeks fully paid parental leave, Flexi Passes, Life and accident insurance, Contribution for Prague public transportation, language study, illness leave and pension, MultiSport Card, Referral Award, Refreshment in the workplace, Sickdays, Customer card to Makro Cash&Carry, Free fitness lessons

The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits

Primary Location

Czech Republic-Prague-


JNJ Global Business Servi (7761)

Job Function

Accounts Receivable

Requisition ID